The capability directory for businesses moving from paper, chat threads, and spreadsheets to an owned operating layer. AI assists. People decide. The audit trail is built in, not added later.
01
Audit
We read the current operation: paperwork, tools, handoffs, friction, errors.
02
Scope
We agree what to keep, connect, replace, or rebuild - in writing, with a human checkpoint on every loop.
03
Build
We ship the system in modules, with documentation, training, and an audit trail on every AI action.
Where AI is part of the workflow, a human approval gate is documented in the scope. Nothing auto-sends, auto-signs, or auto-transacts unless explicitly written into the plan.
Paper receipts, signed forms, delivery notes, and supplier invoices captured by photo, turned into clean PDFs, and stored in a folder structure the business can audit later.
Photo a document, get a filed, searchable PDF.
Staff capture paperwork by phone. The system converts to PDF, names it by date and category, and stores it in the right folder. Originals can be reviewed later for audits, disputes, or compliance.
Discuss this capabilitySubmit expenses without a spreadsheet.
Receipts photographed in the field are read for date, supplier, and amount, then queued for sign-off. The team reviews before anything posts.
Discuss this capabilityEvery signed form has a trail.
Contracts, consent forms, and signed agreements stored with timestamp, signer, and version. The trail is what an auditor or insurer actually wants to see.
Discuss this capabilityMost rota chaos is not a staffing problem. It is a system problem. A clear roster surface with swap requests, time-off, and weekly send-out removes the WhatsApp scramble.
Build the week once, send it once.
Drag-and-drop shift planning with role and location rules. The week is sent to the team in one action, with each person seeing only their own shifts.
Discuss this capabilitySwaps go through one queue, not a chat thread.
Staff request a swap or cover. A manager approves or declines. The roster updates and the audit log records who changed what and when.
Discuss this capabilityMost operational mistakes happen between steps: an enquiry that was never logged, a task that was never reassigned, a follow-up that was never sent. Loops close those gaps with a human checkpoint at each stage.
Every enquiry has a status. No silent drop-offs.
Intake form or call is captured, triaged, assigned, actioned, and archived. Each stage records who did it. Missed stages surface to a manager instead of going quiet.
Discuss this capabilityAI drafts. People decide.
AI prepares the summary, the email, the recommendation. A person reviews and approves before it leaves the system. Nothing auto-sends unless explicitly scoped that way in writing.
Discuss this capabilityPhone-first CRM with quick-log, AI lead qualifier, and callback queues. Designed so a salesperson can pick up a number, see who is on the other end, and log the call in under thirty seconds.
Pick up the call already knowing who it is.
Inbound number is matched to a lead instantly. Outcome, summary, and next action logged in one screen. Number ownership controls who sees what.
Discuss this capabilityCollect context before a human picks up.
AI receptionist captures budget, problem, timeline, and urgency, then routes the lead to the right person with a summary the human can read in ten seconds.
Discuss this capabilityWhere it applies, the storefront, checkout, admin, and tracking layer all read from one database. No app-to-app drift.
One database. One ledger. One admin.
Custom storefront, owned product and order data, Stripe-verified checkout events, recovery flows, and an admin operating layer built around real operations.
Discuss this capabilityServer-verified events. Recovery flows that actually run.
Server-side conversion API from payment webhooks, transaction-id deduplication, and cart, browse, checkout, post-purchase, and win-back flows.
Discuss this capabilityEvery AI surface shows the audit gate. The studio does not ship workflows where an AI sends, signs, or transacts on the business's behalf without a documented human approval step.
The AI reads your business, not a generic prompt.
Service pages, FAQs, internal notes, and pricing structured into a context bundle the AI workflows read from. Updates flow from one place.
Discuss this capabilityWho approved what, and when.
Each AI suggestion logs the prompt, the output, the reviewer, and the decision. Reviewable by an operator or a compliance lead.
Discuss this capabilityfrom £49
Fixed-scope audit of stack, costs, tracking and conversion. Becomes the plan for any build.
See what is includedfrom £950
Storefront, source of truth, admin and integrations. Final scope confirmed after the audit.
See what is includedfrom £149 per month
Scoped AI workflows and ongoing improvements under a managed operating layer.
See what is includedAll figures are "from" prices. Final scope and quote are confirmed only after the audit.
Build your audit from £5Every engagement starts with a fixed-scope audit. No blind quotes, no forced rebuilds.