Website use
- Website content is for general information.
- Nothing on the website is legal, financial, technical, security, tax, or professional advice.
- Website content may change without notice.
- Users must not misuse the website, forms, content, or connected systems.
- Submitting an enquiry does not create a contract. Engagements begin only when a written proposal, statement of work, or agreement is signed.
Services
Baraka Hall provides consultancy, diagnostics, website systems, commerce systems, SEO and AEO visibility support, AI and workflow systems, admin systems, tracking and recovery support, managed care, and related digital operating support. Exact services are agreed case by case. Each engagement is governed by a proposal, statement of work, written agreement, invoice, or contract. Public website wording does not automatically include every possible feature. Final scope depends on the commercial model and written agreement.
Who may buy the self-serve website audit
The self-serve website audit is currently sold to business and professional buyers only. It is not offered to individual consumers at this time. At checkout you confirm that you are buying for business or professional purposes and that you are authorised to request an audit of the website you submit. This is a temporary launch control, not a permanent product decision.
Ordering a self-serve website audit
The self-serve website audit is currently available only to business and professional buyers. Before payment, you can review and correct the website, package, modules, price, delivery email and confirmations shown in the order summary.
Placing an order through Stripe is an offer to purchase the selected audit. A contract is formed when Stripe confirms successful payment and Baraka Hall acknowledges the order electronically. The acknowledgement records the selected package, price, delivery email, business-buyer confirmation and the version of these Terms accepted at checkout.
You request that automated preparation begins immediately after successful payment. Build, Complete and Executive are automated, evidence-led self-serve audits and do not include human review by default. Executive is not a human audit. A separate human consultant diagnostic starts from £99 and is agreed separately.
Price and payment
The price displayed in the final order summary is the price charged for the selected audit and modules. Payment is processed securely by Stripe. Baraka Hall does not receive or store full payment-card details.
The price shown in the order summary is the full amount payable. No VAT is added to the amount shown unless the checkout or invoice expressly states otherwise.
Audit preparation and delivery
After successful payment, the audit enters the automated preparation queue. Audits typically complete in 5 to 25 minutes. The private status page shows progress. This is a typical range, not a service level agreement, and complex sites, access restrictions, provider outages or unusual technical conditions may take longer.
Baraka Hall sends an order-confirmation email and, when the report is ready, a report-ready email containing a private status link. The PDF is made available through the private status page and is not attached to the email. You are responsible for keeping the link private and for providing a deliverable email address.
If an email is delayed or filtered, the private status page remains the primary source of order progress. Contact hello@barakahall.com if access fails.
What the audit is and is not
The audit reviews publicly accessible website information and the optional context you provide. It does not access private admin panels, source code, databases, financial systems, customer records or private communications.
Scores, findings and recommendations are analytical outputs. They are not legal, financial, security, accessibility or regulatory certification, and they do not guarantee rankings, traffic, sales, leads, revenue, savings or third-party platform behaviour. Any implementation engagement is scoped and contracted separately.
Commercial models
Depending on the engagement, Baraka Hall may provide audit-only work, fixed-scope builds, managed monthly support, operated systems, client-operated systems, managed licences, lease-to-own arrangements, ownership-transfer models, or custom commercial structures agreed case by case.
- A system may be operated by the client after handover.
- A system may be operated or managed in part by Baraka Hall.
- A system may be provided under a managed licence.
- A system may be structured as lease-to-own or ownership transfer once agreed payment conditions are met.
- Ownership, access, hosting, support, code rights, documentation, and transfer terms depend on the written agreement.
Internal assets and know-how
Unless expressly agreed in writing, Baraka Hall retains ownership of its reusable methods, frameworks, templates, internal documentation, operating processes, prompts, diagnostic structures, reusable components, and know-how. Client ownership or usage rights apply only to the specific deliverables agreed and paid for under the relevant engagement.
Pricing
- Public prices are starting points or indicative ranges unless stated otherwise.
- Final price depends on scope, integrations, content, data migration, design requirements, workflow complexity, support level, third-party tools, urgency, and client responsibilities.
- Quotes may change if scope changes or new information emerges.
No guarantees
Baraka Hall does not guarantee rankings, traffic, sales, leads, revenue, AI answer engine recommendations, or savings unless specifically measured and verified under a written engagement. Baraka Hall improves structure, clarity, crawlability, machine-readability, workflows, and operational control where scoped.
No misrepresentation of third-party certifications
Any third-party certifications, compliance documentation, or security controls belong to the relevant provider unless expressly stated otherwise. Baraka Hall does not claim independent certification or compliance status unless this is confirmed in writing.
Client responsibilities
- Provide accurate information.
- Provide timely feedback.
- Provide access to relevant systems.
- Confirm legal rights to any content, images, files, brand assets, product data, or third-party materials supplied.
- Review deliverables.
- Pay invoices on time.
- Maintain third-party accounts, subscriptions, domains, hosting, apps, plugins, or licences where required.
- Follow handover and security guidance.
Deposits, cancellations, and refunds
- Deposits may be required to reserve project time, begin discovery, planning, or delivery.
- Refunds are assessed case by case.
- Any refund may be reduced to reflect work already completed, time reserved, strategy or planning already provided, admin time, third-party costs, software costs, supplier costs, transaction fees, and any deliverables already created.
- Once an audit, diagnostic, strategy document, implementation plan, or similar deliverable has been delivered, fees for that work are generally non-refundable unless otherwise agreed.
- Monthly managed care or support may require notice before cancellation.
- Baraka Hall may pause or stop work where invoices are unpaid, access is not provided, or the client materially changes scope.
Baraka Hall aims to be fair, but the business cannot absorb costs for work already completed, time reserved, third-party costs, or strategy already delivered.
Delivery problems and refunds
If Baraka Hall cannot deliver the purchased audit for reasons within its control, the audit fee will be refunded. If a delivered report is materially incomplete against the package and modules purchased, Baraka Hall will first offer reasonable remediation and may issue a proportionate or full refund where remediation is not appropriate.
This temporary self-serve route is for business and professional buyers only. Any mandatory rights that cannot lawfully be excluded remain unaffected.
Scope changes
- Additional work outside agreed scope requires written approval.
- Changes may affect price and delivery timelines.
- Urgent requests may carry additional cost.
Third-party tools and costs
Domains, hosting, apps, plugins, email platforms, analytics platforms, AI tools, payment providers, fulfilment tools, booking tools, CRM tools, design assets, stock photography, fonts, and other third-party services may be separate costs unless specifically included in the engagement.
AI-assisted work and AI audit disclaimer
- AI tools may assist with research, drafting, workflow planning, analysis, support, automation, or content structuring where appropriate.
- Human review and project-specific judgement apply to scoped consultancy engagements. They are not included in the self-serve website audits.
- Clients should not submit highly sensitive information unless needed and agreed.
- AI-related outputs are scoped and reviewed based on the engagement.
The paid website audit is an automated, evidence-led diagnostic produced by AI systems operated by Baraka Hall. The Build, Complete and Executive audits are self-serve and do not include human review by default. Executive is not a human audit. A separate human consultant diagnostic is scoped individually and starts from £99. The audit reviews publicly accessible information about your website. It does not access private admin panels, source code, databases, or internal systems. Additional instructions you provide are used to focus the paid modules you have purchased; they do not automatically add unpaid modules. Scores and observations are analytical outputs and are not a guarantee of rankings, revenue, savings, sales, or third-party platform behaviour. Competitor comparison is limited to publicly accessible information about a competitor URL you provide, and you confirm that this use is permitted.
- The Business Systems Opportunity Scan, the Complete Audit and the Executive Audit may recommend workflows, systems, integrations, and automation opportunities based on publicly available business signals and any optional operational context you provide. These are analytical recommendations, not implementations.
- Baraka Hall does not access private customer databases, internal admin panels, financial systems, or private communications during any audit.
- Answers to optional operational questions are context only. They do not add unpaid modules, change the calculated audit price, remove module limits, or trigger a different audit package.
- Where a service is proposed that Baraka Hall does not currently deliver directly, the audit will indicate this clearly and recommend a suitable next step.
Intellectual property
- Client ownership or licence rights apply only according to the written agreement.
- Full ownership transfer, managed licensing, lease-to-own, or limited usage rights may apply depending on the commercial model.
- Client must pay all agreed fees before final ownership transfer or unrestricted use applies, unless otherwise agreed.
Case studies and portfolio
Baraka Hall may show public examples, demos, consented client write-ups, or composite examples. Real client results, logos, names, or metrics are only used with permission and where verified. Composite examples are labelled as such. Baraka Hall does not invent proof.
Standard of service and liability boundary
Baraka Hall will provide the paid audit with reasonable care and skill. Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.
Subject to those rights and any other liability that cannot lawfully be limited, the audit is a point-in-time diagnostic based on the public website and context available when it runs. Baraka Hall is not responsible for changes made after the audit, unavailable or blocked third-party pages, inaccurate information supplied by the buyer, or independent decisions made from the report.
Limitation of liability
To the extent permitted by law, Baraka Hall is not liable for indirect or consequential losses, loss of profit, loss of revenue, loss of goodwill, or loss of data arising from use of the website or the services. Baraka Hall is not responsible for third-party platform outages, policy changes, app limitations, hosting provider issues, search engine algorithm changes, AI answer engine behaviour, payment processor restrictions, or client-side misuse. Nothing in these terms limits liability that cannot be limited under English law.
Governing law
These terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.